Policies

Please arrive 5-10 minutes before for your appointment and silence all devices during treatment to ensure a pleasant experience is had by our guests.

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Returns / Exchanges / Credits

In-house credit or exchange will be issued on unopened products accompanied with receipt within 14 days of purchase. All gift cards and pre-paid services are non-refundable, but are transferable. Any in store credit must be used within 6 months of credit received. Sale items, and make-up are final sale.

 

Promotions and Specials

Promotions and specials offered at Ana Belen Skin Care cannot be used or combined with any other offer, promotions or third-party gift certificates and online vouchers.

 

Treatment Series Return Policy

Ana Belen Skin Care is unable to issue returns or reimburse any payment transactions on a series of treatments purchased. An exchange or credit for another treatment series may be available.

 

Late Arrival

Please keep in mind that arriving late may result in a shortened treatment time to ensure that the next guest is not inconvenienced. Please understand that we cannot adjust pricing for reduced service time due to late arrival. Guests arriving more than 15 minutes past appointment start time will forfeit their appointment and full payment is required.

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Kid-Free Zone

In order to maintain a quiet atmosphere we ask that you not bring your kids to any appointment. We kindly appreciate it your cooperation. 

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Appointment Cancellation and No Shows​

We kindly ask for at least 24 hours’ notice for any cancellations or changes to your appointment. After hours message 254-845-7325 for any appointment changes.

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A deposit or credit card on file is required to secure all appointments. If you fail to cancel or reschedule within the 24-hour window, your deposit will be forfeited as a late cancellation fee. If no deposit on file we will charge a 40% cancellation fee,

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Deposits for permanent makeup appointments and are non refundable

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Rescheduling Policy

To provide the best service to all our clients and ensure availability, we have implemented the following policy:

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Repeated Rescheduling

   •  If the same appointment is rescheduled more than two times in a row, a 40% deposit of the total service cost will be required to secure your next appointment.

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Deposit Terms

    •    The deposit will be applied toward the total cost of your rescheduled appointment.

    •    Deposits are non-refundable and lost if the rescheduled appointment is missed, canceled, or rescheduled again under the same conditions as outlined above.

 

Thank you for your cooperation and understanding as we strive to provide fair and reliable scheduling for all our clients!

 

Permanent Makeup Deposit

Permanent Makeup requires a $50 non-refundable deposit. 

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Ana Belen Skin Care looks forward to giving each of our guests an excellent facial and permanent makeup experience.